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@Wood is Gary Atwood - Reference Librarian, tech enthusiast, and relatively nice guy.

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Jun
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… leaders and managers are hired to amplify the value of everyone around them.
Making Things Happen: Mastering Project Management by Scott Berkun, pg. 15
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Related to the first point, search is a mentally intensive task. When a person reads text, they are focused on that task; it is not possible to read and to think about something else at the same time. Thus, the fewer distractions while reading, the more usable the interface.
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Search is a means towards some other end, rather than a goal in itself. When a person is looking for information, they are usually engaged in some larger task, and do not want their flow of thought interrupted by an intrusive interface.
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It’s nice to see a generally positive library-related story in the news, but I do have a couple of gripes. First, I wish that the reporters wouldn’t refer to these library services as “free”. They’re not. They are paid for by taxpayer dollars. If you’re taking all this time to talk about how great libraries are, why not also educate people a little bit about a positive use of taxpayer money?

Second, I wish librarians would stop referring to grad school as “library school” as one of the librarians in the interview did. Yes, yes, I know all about the angst librarians feel over not being treated as professionals (not that I buy all of it) like lawyers and doctors and the snide remarks made about the rigor (or lack thereof) of LIS programs. Still, why not just say grad school? You don’t hear lawyers saying, “Oh, things are a lot different now then went I went to lawyer school.” If you did, would you hire that person? I doubt it. So why should someone take a librarian seriously when they use the phrase “library school” to refer to their master’s program?

I guess we all know who got up on the wrong side of the bed this morning! :- )